Housing Management

Maximize block pickup, reduce slippage, minimize book-arounds, and avoid attrition.

Customer branded desktop and mobile friendly hotel booking sites
Implement complex business rules with a flexible room block management system
Dedicated housing management teams to manage room blocks, monitor pickup and provide reporting
Assigned phone number and email address for attendee support
Bi-lingual (English & Spanish) contact center available from Monday – Friday 8:30 – 9:00 eastern (except holidays)

Comprehensive reporting available to customers 24/7 via the administrative portal and dashboard
Provide to securely transfer rooming lists to participating hotels
Optional onsite housing personnel to assist with check-in issues and last-minute booking needs
Available in person or remote room block audits to ensure proper historical reporting and that all pickup and concessions are credited
Targeted room block marketing to drive pickup into your block