by Doug Baarman | Dec 21, 2011 | Hospitality, Industry News
“We aren’t in the coffee business serving people. We are in the people business serving coffee.” Howard Schultz- Founder and Chairman, Starbucks This quote really makes you think…what business are we in? We introduce ourselves as working in the hospitality...
by Doug Baarman | Dec 12, 2011 | Hospitality, Industry News
What we have all known intuitively since we entered this industry, the importance of meetings to our economy, has now been proven by the Convention Industry Council. The Economic Significance Study demonstrates that meetings matter to our local, national and in fact...