by Doug Baarman | Nov 26, 2018 | Self-Improvement Tips
The hospitality industry is going through changes with consolidation (mergers and acquisitions), enhanced guest expectations (experiential stays), new competition (Airbnb) and commission changes just to name a few. Some experts are even referencing these times as an...
by Doug Baarman | Apr 13, 2018 | Career Transition Tips
If you knew you would not fail as a hospitality industry entrepreneur, what would you do? Did you know…only about 30% of businesses survive their 10th year in business? Did you know…the U.S. is the highest ranked country in which to begin a small business? Did you...
by Doug Baarman | Sep 19, 2017 | Self-Improvement Tips
We all have mentors, coaches and special individuals that have helped us in our lives and hospitality industry careers. My first and most important one was my father. He recently passed away, which has challenged me to refocus on the many lessons that he shared with...
by Doug Baarman | Aug 21, 2017 | Self-Improvement Tips
When I started my new business in the hospitality industry, there was one question that I had to answer: “How do I get customers to retain my services?” As I have progressed over the past 10 years, it is also the question I am asked most by people who are...
by Doug Baarman | May 2, 2017 | Career Transition Tips
As an entrepreneur within the hospitality industry, I have been on many airline flights over the past few months. During the flight safety procedures prior to takeoff, they often use the line ‘in the unlikely event’. This has always struck me as a line that we should...
