We all have mentors, coaches and special individuals that have helped us in our lives and hospitality industry careers. My first and most important one was my father. He recently passed away, which has challenged me to refocus on the many lessons that he shared with me. My dad wasRead more
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When I started my new business in the hospitality industry, there was one question that I had to answer: “How do I get customers to retain my services?” As I have progressed over the past 10 years, it is also the question I am asked most by people who areRead more
As an entrepreneur within the hospitality industry, I have been on many airline flights over the past few months. During the flight safety procedures prior to takeoff, they often use the line ‘in the unlikely event’. This has always struck me as a line that we should use in ourRead more
Whether it is by choice or due to circumstances outside of your control, it is important to be prepared when making a career transition in the hospitality industry. With the recent mergers and acquisitions, it is even more important as it seems that these transitions are not by choice orRead more
As a hospitality professional, I am always in search of information that can help me improve and grow in our industry. It has been a few years since I read an article in Selling Power Magazine about a one degree increase and how that related to our careers. This conceptRead more
There continues to be a lot of change going on in the hospitality industry which means it may be the right time for you to re-evaluate your current state and ask yourself the questions that will help determine your future. Although being tired of your commute and wanting it toRead more
For us to achieve and maintain success in the hospitality industry, we need to be avid readers (not just during our vacations). The hospitality industry is a 24/7 business with an overload of activity and ‘noise’ that keeps us busy. It can be overwhelming and even prevent us from keepingRead more
FEAR is the #1 excuse that holds hospitality industry professionals back from making a change that will impact them personally, professionally and financially. Fear is why most believe it is ‘safer’ to be an employee than being an entrepreneur / independent business owner. The fear being experienced is the beliefRead more
The question many hospitality industry professionals ask themselves (especially after their most recent bonus is in the bank) is: Am I ready for a change? Have you grown tired of commuting to a job where you sit in a cubicle and answer to someone else? Are you tired of workingRead more
Thanks to a recent trip with a group of young professionals in the hospitality industry, I have learned a new acronym, FOMO (Fear Of Missing Out). The fear of missing out is discussed mostly among the younger generations. However, if we are truly honest with ourselves, we all suffer fromRead more
Recently, I was reminded why I pursued being an independent meeting planner in the hospitality industry. Full disclosure, this post is coming from a message I heard from my pastor that he themed ‘the one who wasn’t there’. Certainly, his message was more philosophical and had a greater meaning thanRead more
I enjoy researching small businesses, franchises and independent hospitality professionals to learn how they successfully set up and run their businesses. From my observations, the following are nine areas to focus on when setting up and growing your business: Why a. Make sure you are specific with ‘why’ you wantRead more